Frequently Asked Questions

Everything you need to know about shopping with Chooka.

How do I determine the right size for me?

We provide a detailed size guide on every product page. Since fit can vary between styles, we recommend measuring your bust, waist, and hips and comparing them to our chart for the most accurate fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

What payment methods do you accept?

Chooka accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How should I care for my Chooka garments?

To ensure longevity, we recommend following the care label instructions inside each garment. Generally, we suggest washing in cold water and hanging to dry to preserve fabric quality and color.

Can I track my order once it has shipped?

Yes! As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.